Cloudways
Cloudways is a managed cloud hosting platform that allows users to deploy WordPress, WooCommerce, Magento, Laravel, and PHP applications on scalable cloud infrastructure without requiring them to manage servers directly.
Editorial Rating
4.6/5- Junction Business Centre, 1st Floor Sqaq Lourdes, St Julians, Northern, Malta - 263642
- Since 2012
- Uptime Guarantee 99.99%
Editorial Rating
25
Plans Analyzed
2
Categories
0
User Reviews
2
Servers
South Carolina, United States
Ile-de-France, France
Cloudways Hosting Review 2026: The Verdict from HostingSeekers
Cloudways takes a different approach from traditional web hosts. Instead of owning and operating its own data centers, it layers a managed hosting platform on top of established cloud infrastructure providers. Users pick the underlying providers and server size, and Cloudways handles the server setup, security, caching, and ongoing management.One of Cloudways' biggest strengths is its customer support. The company has a globally distributed team spanning 20+ countries that acts as an extension of customers' technical teams. Cloudways provides 24/7/365 expert support, with an average first response time of just 90 seconds and a 96% Customer Satisfaction (CSAT) score, helping businesses resolve issues quickly while minimizing downtime.
Cloudways has also earned strong recognition within the managed hosting industry. It is currently ranked as the #1 Managed Hosting provider on G2, holds a 4.7/5 G2 rating, and reports an industry-leading Net Promoter Score (NPS) of 73, reflecting high customer loyalty and satisfaction. According to the company, more than 100,000 agencies, SMBs, and individual users rely on Cloudways, while its platform powers websites for customers across 200+ countries and territories, making it one of the most trusted managed cloud hosting platforms available today.
Overall Expert Score
Reviewed by HostingSeekers Editorial Team Last updated: 30 Jun 2026
Rating Breakdown
Cloudways Hosting Plans & Pricing
Hosting for Wordpress
Cloudways hosting for WordPress plan comes with its flexible platform, running on the new Lightning Stack for faster page loads and optimized request handling. It supports WordPress multisite at scale and gives users a choice of cloud providers, making it a fit for developers and site owners who want managed WordPress performance without being locked into one infrastructure. The entry-level hosting for WordPress plan starts at the same Micro/Small tier as the rest of Flexible at $11/month for 2GB RAM, 1 vCPU, 50GB storage, and 2TB bandwidth.
Laravel Hosting
The Cloudways Laravel hosting plan is designed for developers who need a managed cloud environment with Git integration, SSH/SFTP access, and scalable resources. Pricing starts at $14/month, giving teams an affordable way to deploy and scale Laravel applications as their projects grow.
Magento Hosting
Magento sites run on Flexible with built-in Magento caching and vertical scaling to handle resource-heavy storefronts. Magento hosting plans are designed for resource-intensive online stores, offering built-in caching, vertical scaling, and managed cloud infrastructure for reliable performance. Magento Hosting plans begin at $14/month and provide the resources required to support growing online stores with consistent performance.
eCommerce Hosting
Cloudways eCommerce hosting plans are optimized for WooCommerce and Magento stores with managed cloud infrastructure, advanced caching, and scalable resources to handle increasing traffic. Plans start at $14/month, while businesses expecting fluctuating traffic can choose Cloudways Autonomous for automatic resource scaling.
VPS Hosting
Cloudways VPS Hosting plans provide dedicated cloud resources with flexible RAM, CPU, and storage options across leading cloud providers. Starting at $14/month, these plans offer dedicated cloud resources for businesses and developers that need greater flexibility and consistent performance.
Cloud Servers
Cloudways Cloud Server plans let you deploy managed servers on DigitalOcean, Vultr, Linode, AWS, or Google Cloud through a single dashboard. Users can launch managed cloud servers from $14/month and increase resources whenever application requirements expand.
Why Choose Cloudways ?
Choice of Five Cloud Providers
Users can deploy on DigitalOcean, Vultr, Linode, AWS, or Google Cloud from the same dashboard, letting them pick infrastructure based on price, region, or performance needs rather than being locked into one provider.
Pay-as-You-Go Pricing
Billing is hourly rather than fixed monthly or annual contracts, so costs scale with actual server usage and plan changes reflect the next invoice rather than requiring a new contract.
Premium Features Included at Every Tier
Free SSL, staging environments, automated backups, and Object Cache Pro (on 4GB+ servers) come standard rather than being reserved for higher-priced plans, which is unusual at Cloudways’ entry price point.
Developer-Friendly Tooling
SSH/SFTP access, Git integration, multiple PHP version support, and unlimited application installs per server give developers and agencies more direct control than typical shared hosting environments.
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HOSTINGSEEKERS
View CouponsCloudways Pros
- Choice of five cloud providers from a single managed dashboard.
- Free Object Cache Pro, Redis caching, and staging environments included even on entry-tier plans.
- 24/7 live chat and ticketing support included on all plans.
Cloudways Cons
- Hourly, usage-based billing can make costs less predictable than a fixed-rate plan.
- No built-in domain registration or email hosting — both require third-party or add-on services.
- Priority/advanced support requires a paid add-on for deeper plugin or performance troubleshooting.
Cloudways vs Top Competitors
| Feature | Cloudways | Kinsta | WP Engine | Hostinger |
|---|---|---|---|---|
| Best For | Developers, agencies, multi-cloud flexibility | High-performance managed WordPress | Enterprise WordPress with official WP.org support | Beginners & budget WordPress sites |
| Starting Price | $14/mo | $35/mo | $30/mo | $2.49/mo |
| Uptime Guarantee | 99.99% | 99.99% | 99.95% | 99.99% |
| Support | 24/7 live chat & ticketing | 24/7 chat | 24/7 chat & phone | 24/7 email and AI chat |
| Money Back | No | Fully managed infrastructure | Fully managed infrastructure | Self-managed on most hosting plans (managed server administration is not included) |
| Data Centers | 50+ | 27 | 20+ | 10 |
Cloudways Performance
Cloudways delivers up to 65% faster load times, with overall performance depending on the underlying cloud provider selected by the user. Its optimized ThunderStack combines NGINX, Apache, Varnish, Memcached, Redis, and PHP-FPM to improve speed and resource efficiency. DigitalOcean and Vultr also offer premium NVMe-backed infrastructure, while every supported cloud provider benefits from Cloudways' built-in caching stack and optional Cloudflare Enterprise CDN integration. Object Cache Pro, normally a $95/month tool, is included at no extra cost on servers with 4GB RAM or higher. Since Cloudways does not operate its own data centers, actual uptime and latency ultimately depend on the chosen infrastructure provider.
Cloudways Customer Support
Cloudways Customer Support is available 24/7 through live chat and ticketing on every plan, with response times improved through paid Advanced or Premium support add-ons for deeper plugin, theme, and performance troubleshooting. Agencies and larger accounts can also access a dedicated Slack channel and team-based role permissions for managing multiple servers collaboratively.
Conclusion: Who Should Use Cloudways?
Cloudways is a strong fit for developers, agencies, and growing businesses that want cloud-level performance and multi-provider flexibility without configuring raw server infrastructure. Its usage-based pricing rewards technically comfortable users who can right-size their servers, though beginners wanting a flat monthly rate or bundled domain and email may find traditional shared hosts simple.
- Flexible hosting across five major cloud providers from one dashboard.
- Enterprise-grade caching and performance tools included at every tier.
- Pay-as-you-go billing that scales with actual server usage.
- Built for developers and agencies managing multiple applications or client sites.
Payments accept through:
CCAvenue
Paypal
Bank Transfer
Credit Card
Recognitions earned by Cloudways for excellence in hosting.
Best Hosting Company Award
Award 2026
Recognizes excellence in web hosting performance, reliability, and customer satisfaction.
Best Customer Support Award
Award 2026
Awarded for delivering outstanding, responsive, and customer-focused support services.
Best Hosting for WordPress Award
Award 2026
Honored for offering optimized performance and features for WordPress websites.
Established Award
Badges 2026
Marks providers with a long-standing presence and proven reliability in the hosting industry.
Top Viewed Award
Badges 2026
Given for generating the highest traffic and interest from users.
Best Hosting Top Award
Award 2021
Honored a leading web hosting company recognized for outstanding industry performance and service quality.
Awards are based on internal analysis and user engagement data on HostingSeekers.
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Frequently Asked Questions
Yes, Cloudways operates on infrastructure from DigitalOcean, Vultr, Linode, AWS, and Google Cloud with a 99.99% uptime SLA, and holds strong customer ratings across different platforms.
The Cloudways flexible Micro/Small plan on DigitalOcean starts at $11/month for 2GB RAM, 1 vCPU, 50GB storage, and 2TB bandwidth.
No. Cloudways offers a 3-day free trial with no credit card required instead of a traditional money-back guarantee.
Cloudways customer feedback is generally positive, with users frequently praising its 24/7 support, multi-cloud flexibility, and performance-to-price ratio. The most common criticism relates to its pay-as-you-go billing model, which some users find less predictable than fixed-rate hosting plans.
Yes, Cloudways Autonomous is purpose-built for WooCommerce and Magento stores, offering true autoscaling, Cloudflare Enterprise CDN, and Object Cache Pro + Relay to handle traffic spikes without manual server upgrades.
Yes, Cloudways Flexible offers VPS-style resource control, SSH/SFTP access, Git integration, and multiple PHP version support across five cloud providers, making it well-suited for developers and agencies managing multiple client sites.
Awards & Badges
