Magento: Open-source and highly customizable. BigCommerce: Hosted solution with built-in tools.
Magento's open-source nature allows for greater flexibility. BigCommerce provides simplicity with pre-built features.
Magento supports extensive customization through coding. BigCommerce has limits but is easier to manage.
Magento: Free open-source version, but requires hosting and development costs. BigCommerce: Subscription-based with various pricing plans.
Magento: Community and paid support options. BigCommerce: 24/7 customer support with a variety of channels.
Magento: Steeper learning curve due to complexity. BigCommerce: Simple to use for non-technical individuals.