IONOS Customer Service 2024: Ways to Contact IONOS Support

IT Tips July 18th 2024

About IONOS

1&1 IONOS now referred to as IONOS, is among the leading cloud infrastructure providers, hosting solutions, and cloud services. It was established with the goal of empowering businesses with secure and reliable digital infrastructure, Also IONOS has grown to become a trusted partner for millions of clients worldwide. 

Moreover, after buying IONOS client service, it’s obvious that you might be looking for their support services. Here’s a detailed guide to IONOS customer service.

IONOS Basic Information

Website	https://www.ionos.com/
Corporate Headquarters	Montabaur, Germany
Founder	Ralph Dommermuth
CEO	Achim Weiss

IONOS Customer Support Contacts

Email Support	N/A
Phone Support	1-484-254-5555
Live Chat	Go to Contact us page and click on “Start Chat”  https://www.ionos.com/contact
Help Center	https://www.ionos.com/help/
IONOS Media contact	[email protected]
Knowledge Base	Startup Guide: https://www.ionos.com/startupguide/  Digital Guide: https://www.ionos.com/digitalguide/
IONOS Newsroom	https://www.ionos.com/newsroom/

IONOS Media Support Contacts

Facebook	https://www.facebook.com/my.ionos/
Instagram	https://www.instagram.com/ionos.official
TickTok	https://www.tiktok.com/@ionos.global
LinkedIn	https://ionos.ly/IONOS_IN
YouTube	https://www.instagram.com/ionos.official

IONOS Partner Programs

Affiliate Programs	https://www.ionos.com/referral
IONOS Agency Partner Program	https://www.ionos.com/agency-partner
IONOS Agency Partner Network	https://www.ionos.com/agency-partner-network
IONOS ISV Partner Program	https://cloud.ionos.com/partner/isv

IONOS Other Important Links

Wikipedia page	https://en.wikipedia.org/wiki/Ionos
About IONOS	https://www.ionos.com/about
Terms and Conditions	https://www.ionos.com/terms-gtc/general-terms-and-conditions/
Privacy Policy	https://www.ionos.com/terms-gtc/terms-privacy/
Careers	https://jobs.ionos.de/career/
IONOS App	https://www.ionos.com/ionos-app

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 Customer Support Channels Offered by HostGator 

1. Contact via IONOS Live Chat 
2. Contact via IONOS Phone Support 
3. IONOS Email Services 
4. Additional Resources Provided by IONOS 

I. Contact via IONOS Live Chat 

Step 1: Visit the IONOS’s website. 

Step 2: Click on Support Button on top right of website, then click on “Contact Us.” 

Step 3: On the “Contact Us” page, you can locate the “Start Chat” Button, click on the button and start chatting.

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II. Contact via IONOS Phone Support 

Step 1: GO to IONOS’s website.

Step 2: Click on the Support Button in the upper right corner of the website, then select “Contact Us.”

Step 3: Scroll down to “Phone numbers by country”.  You can contact the support number for your country.

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 III. IONOS Email Services 

IONOS do not offer email services but you can check the authenticity of email if it is received from IONOS. 

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IV. Additional Resources Provided by IONOS 

Knowledge Base and Help Center

1. Go to IONOS website and scroll down to footer.

2. Under the “Knowledge” category, you will find the “Startup Guide,” “Digital Guide,” and the “Help Center” under the “Support” category. 

You can find the topics related to your issues. 

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IONOS Alternatives

1. Amazon Web Services

AWS provides over 200 fully featured services from data centers globally. It is popular among companies large and small because of its many different services. Its services are mainly hosted in highly secure data centers that are located in multiple geographic regions, ensuring low latency and high availability.

2. Microsoft Azure

Despite Microsoft is the point that the Microsoft Azure is situated for building, testing, deploying as well as managing in-company applications and services. However, the most important thing is the fact that through Microsoft-managed data centers, users are able to use this technology even without necessarily having an IT team behind them all time long.

3. Google Cloud Platform

Google offers a range of cloud computing services that operate with the same infrastructure as its end-user products i.e. Google Search, Gmail, YouTube. This infrastructure is known for its reliability, performance, and security, forms the backbone of GCP’s offerings, making sure that businesses leverages these services benefits from the same potential technology that supports billions of users across the globe. 

4. DigitalOcean

One thing DigitalOcean is well-known for is its simplicity and ease of use. The cloud services provider offers cloud services that aid developers in deploying, managing, and scaling applications quickly. The provider specifically targets small and medium-sized companies and software developers.

5. Bluehost

It is not uncommon for people to choose to host their websites on Bluehost because it is cheap when compared to other similar services which offer higher quality but do not have as many users due to some strict restrictions limiting their accessibility.

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Conclusion 

In order to meet its customers’ varied requirements, IONOS will continue to prioritize customer satisfaction in 2024. The customer can always reach the IONOS customer service team via phone, chat, and email whenever needed. The staff at IONOS support is highly qualified, so they provide rapid responses to technical issues and inquiries efficiently.

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Frequently Asked Questions 

Q 1. What customer support options does IONOS offer?

Ans: IONOS offers 24/7 customer support via phone, chat, and email. 

Q 2. How can I contact IONOS customer service? 

Ans: You can contact IONOS customer support through their website, by calling their support hotline, or via live chat. 

Q 3. Is IONOS support available in multiple languages? 

Ans: Yes, IONOS provides support in multiple languages. 

Q 4. What should I do if I forget my IONOS account password? 

Ans: Use the “Forgot Password” feature on the login page to reset your password. 

Q 5. How do I migrate my website to IONOS? 

Ans: IONOS offers a free website migration tool and professional migration services.