Wix Customer Service: Ways for Contacting Wix Customer Support
IT February 5th 2025Wix is a website-building platform that comes with intuitive technology and powerful built-in features that give you the freedom to develop and design robust websites with a seamless look that suits any device. In this guide, you will find the ways to contact Wix customer service.
Wix Customer Service Basic Information
| Wix Website | https://www.wix.com/ |
| Wix Headquarters | Tel Aviv-Yafo, 40 Namal Tel-Aviv Street, Israel, and has 13 office locations. |
| Founded | 2006 |
| Founder | Avishai Abrahami, Nadav Abrahami, and Giora Kaplan |
| CEO | Avishai Abrahami |
| Industry | Cloud-based Web Development Services |
Wix Customer Services Contact
| About Wix. com | The Wix website builder offers a complete solution from enterprise-grade infrastructure and business features to advanced SEO and marketing tools–enabling anyone to create and grow online. |
| Wix Email Support | [email protected] |
| Wix Customer Care (Live chat) | https://support.wix.com/en/ |
| Wix Customer Service Number | (415) 358-0857 Source |
| Wix Sales Support | [email protected] |
| Blog | https://www.wix.com/blog/ |
| Knowledge Center | https://support.wix.com/en |
| Press Releases | https://www.wix.com/press-room/home |
| How to Contact Wix Customer Service? | https://wix.pissedconsumer.com/customer-service.html |
Wix Social Media Support Contacts
| https://www.facebook.com/wix | |
| https://www.instagram.com/wix/ | |
| https://x.com/wix | |
| https://www.linkedin.com/company/wix-com/ | |
| Tiktok | https://www.tiktok.com/@wix |
| YouTube | https://www.youtube.com/user/Wix |
Wix Legal Contacts
| Legal | https://www.wix.com/about/law-enforcement-requ |
| Wix Customer Agreement | https://www.wix.com/about/customer-agreement |
| Wix Service Terms | https://www.wix.com/about/terms-of-use |
| Privacy Notice | https://www.wix.com/manage/privacy-security-hub |
| Wix Service Level Agreements | https://www.wix.com/about/terms-of-use |
| Wix Tax Help | https://support.wix.com/en/article/setting-up-tax-calculation-using-the-manual-method |
Other Useful Links
| Wikipedia page | https://en.wikipedia.org/wiki/Wix.com |
| Wix Podcasts | https://www.wix.com/app-market/wix-podcast-player |
| Wix TV | https://www.wix.com/website/templates/html/video/film-tv |
| Wix Events and Webinars | https://support.wix.com/en/article/wix-events-creating-online-events |
| Wix Careers | https://careers.wix.com/ |
| Wix Training Program | https://www.wix.com/learn/library/courses |
| Wix Partner Program | https://www.wix.com/studio/partner-program |
| Wix customer service chat | https://wix.pissedconsumer.com/sendEmail.html?group=Customer%20Service |
Wix Alternatives
Shopify
Shopify is one of the best Wix alternatives for eCommerce store owners. It provides a robust website builder with more than 100 responsive templates and an intuitive drag-and-drop editor. For those requiring particular functionality, Shopify enables web developers or tech-savvy business owners to personalize their websites extensively.
WordPress
WordPress is a widely used content management system (CMS) known for its exceptional flexibility and personalization options. While it offers unmatched customization capabilities, it does come with a steeper learning curve compared to some other platforms.
Additionally, WordPress does not include built-in hosting, meaning users need to arrange their own hosting services. However, for those with coding knowledge or technical expertise, WordPress provides the freedom to create highly tailored websites.
Squarespace
Squarespace focuses on design and provides a drag-and-drop editor with 100+ templates, a stock photo library, and integrated blogging tools. It offers a more structured design experience than Wix, making it more suitable for business owners who want to develop an attractive website without investing in graphic design and web development.
Weebly
Weebly offers eCommerce business with its drag-and-drop builder and free integrated hosting. While most of the plans incorporate eCommerce features.
Also, it includes key features like unlimited product listings, inventory management, and auto tax calculation.
Hostinger
Hostinger’s website builder utilizes artificial design intelligence to help users with limited tech skills create a website. It provides AI tools for image editing, writing, blog title generation, heat map analysis, and terms and conditions creation.
Summing UP
Wix Customer Service is a dedicated support system designed to help users maximize their website-building experience. Whether you’re a first-time user or a seasoned business owner, Wix offers a range of tools, resources, and expert assistance to ensure your website runs smoothly.
With 24/7 availability, user-friendly support options, and a focus on resolving technical and creative challenges, Wix empowers you to create, manage, and scale your online presence with ease and confidence.
Ways for Contacting Wix Customer Support
1. Open the Wix website
2. Scroll down and click on Contact Us
3. You will be directed to the Contact Us page from there you can select 24/7 support and click on Tour the Help Center. You can also contact sales by selecting the contact sales option.
Frequently Asked Questions
Q 1. How Do I Talk To a Live Person At Wix?
Ans. To talk to a live person at Wix, you need to request a callback through their Help Center. Wix does not provide a direct phone number for Wix customer service, but you can log into your Wix account, visit the Wix Help Center, and follow the prompts to request a callback from a customer care expert. Wix Customer Service Number (415) 358-0857 Source
Q 2. Is WIX customer service 24 hours?
Ans. Wix provides 24/7 Wix customer support in English. For other languages, support hours vary; for instance, French support is available Sunday through Friday from 7 AM to 10 PM UTC
Q 3. Can I talk to a live person at Wix?
Ans. To connect with a live WIX representative, you can always request a callback through their Help Center. After logging into your Wix account, go to the help center and follow the prompts to get the callback.
Q 4. How to chat with someone on Wix?
Ans. Live chat support is available in select languages. If chat support is offered in your preferred language, you’ll see an option to initiate a live chat when creating a support request. For English, live chat operates Monday to Friday, 2 AM to 6 PM EST.
Q 5. Who is Wix main competitor?
Ans. Wix’s main competitors include website-building platforms like Squarespace, Weebly, and WordPress.com
Q 6. Is Wix better than Google Sites?
Ans. Comparing Wix to Google Sites, Wix offers more advanced design capabilities and a wider range of features, making it a preferred choice for users seeking a more customizable website-building experience.
manvinder Singh
https://www.hostingseekers.com
Manvinder Singh is the Founder and CEO of HostingSeekers, an award-winning go-to-directory for all things hosting. Our team conducts extensive research to filter the top solution providers, enabling visitors to effortlessly pick the one that perfectly suits their needs. We are one of the fastest growing web directories, with 500+ global companies currently listed on our platform.
