Hostinger Customer Service 2024: How to Get In Touch With Hostinger Support

IT Web Hosting Tips November 19th 2024

About  Hostinger

Hostinger is one of the famous and renowned web hosting service provider. Its affordable plans, enhanced performance and user-friendly interface make it stand out from the crowd.  Moreover, it also utilized advanced server technology including LiteSpeed web servers to deliver fast page load times and high uptime.

Additionally, the platform’s infrastructure incorporates SSD storage, making sure that data access and improved website speed. So let’s go through the various ways to contact Hostinger customer service team.

Hostinger Basic Information

Website	www.hostinger.com
Founded	2004 (as Hosting Media) 2011 (rebranded to Hostinger)
Corporate Headquarters	Vilnius, Lithuania
Chairman	Arnas Stuopelis, Chairman of the Board
CEO	Daugirdas Jankus
Subsidiaries	Hosting24; Niagahoster

Hostinger Customer Service Support Contacts

Hostinger Email Login credentials	General – [email protected],  Media and news – [email protected],  Account recovery – [email protected]  Abuse – [email protected]
Phone Support	N/A
Live Chat	Log into your account to connect with live chat support
Hostinger Blog	https://www.hostinger.com/blog/
Hostinger Pricing	https://www.hostinger.com/pricing
Hostinger Tutorials	https://www.hostinger.com/tutorials/
Knowledge Base support	https://support.hostinger.com/en/

Hostinger Customer Service Policies and Legal Documents

Privacy Policy	https://www.hostinger.com/legal/privacy-policy
Refund Policy	https://www.hostinger.com/legal/refund-policy
Security Policy	https://www.hostinger.com/legal/security-policy
Customer Service Policy	https://www.hostinger.com/legal/customer-service-policy
Hostinger Terms of service	https://www.hostinger.com/legal/universal-terms-of-service-agreement

Hostinger Social Media Contacts

Hostinger Facebook	https://www.facebook.com/Hostinger
Hostinger Instagram	https://www.instagram.com/hostinger_global
Hostinger Twitter	https://x.com/Hostinger
Hostinger LinkedIn	https://www.linkedin.com/company/hostinger
Hostinger YouTube	https://www.youtube.com/c/HostingerAcademy?sub_confirmation=1

Hostinger Other Important Links

Wikipedia page	https://en.wikipedia.org/wiki/Hostinger
About Hostinger	https://www.hostinger.com/about
Affiliate Programs	https://www.hostinger.com/affiliates
Hostinger Reviews	https://www.hostinger.com/reviews
Career	https://www.hostinger.com/career

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How to Contact Customer Support at Hostinger

Hostinger offers various support channel so you can file query on Let’s go through them one by one: 

1. Contact Hostinger via Live Chat 
2. Contact via Hostinger Email Support 
3. Additional Resources Provided by Hostinger 

I. Contact Hostinger via Live Chat

To contact Hostinger live chat, you need to have a Hostinger account. If you have an account with Hostinger, follow these steps to contact Hostinger live chat support: 

1. Go to the Hostinger’s website. 

2. Click Log In in the top right corner of the page.

3. Log in to your account using your credentials. 

4. Once logged in, click on the Help icon in the top right corner. 

5. In the Help Center, scroll down to the bottom of the page and click on Chat Now. 

6. Enter your issue/query and Click on Start a live chat 

Without a Hostinger Account

If you don’t have a Hostinger account, you can explore their Contacts page for more options, or you can email Hostinger support team at [email protected].  

Alternatively, you can also book a call with sales expert for sale related inquiries. 

II. Contact via Email

Hostinger offers the following email support for different purposes: 

[email protected]	To get general support
[email protected]	To inquire about Hostinger products
[email protected]	To ask question or if you are looking for some information
[email protected]	To recover lost account
[email protected]	To report any abuse activity

To access these emails:

1. Visit the Hostinger website. 

2. Scroll down to the footer of the website and Click on Contact us. 

3. In the Contact us page, you will find the email support channels under the “How can we help?” section.

III. Additional Resources Provided by Hostinger

Tutorials, Knowledge Base and Blog

In addition to its dedicated support channels, Hostinger offers a wide range of resources i.e., Tutorials, Knowledge Base and Blogs to help customers resolve issues independently or learn more about managing their hosting services. 

To access Hostinger Tutorials, knowledge base and blogs, follow these steps:

1. On the Hostinger website, scroll down to footer. 

2. Under the SUPPORT section you will find the Tutorials and Knowledge Base page link and under the COMPANY section you will find the Blog page link. 

By browsing these sections, you can find solutions, learn new skills, and stay updated on the latest trends and features in web hosting.

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Hostinger Alternatives

1. HostGator

HostGator is another Hostinger alternative that is known for its reliability and performance. It provides various hosting options that serve business of all sizes from shared hosting to small sites to VPS and dedicated servers for businesses.

HostGator is known for its consistent uptime and robust performance.  It’s mostly suitable for businesses at any stage that have the ability to update and upgrade services as the business grows. Moreover, it also comes with round-the-clock support with 24/7 support.

2. SiteGround

SiteGround is best for its extensive client support and consistently high uptime rates, making it a more reliable choice for serious business owners. It offers a wide range of web hosting solutions incorporating cloud hosting, shared hosting, and managed WordPress hosting.

SiteGround plans are generally more expensive when it comes to renewal. Also, Storage options are limited, but its uptime guarantee makes it more relevant for user to opt for its services.

3. InMotion

Inmotion Hosting is another Hostinger alternative which comes with robust support and a 90-day money back guarantee plan. It stands out for its free site migrations, making it a great option for those looking to switch hosting providers without hassle.

Moreover, it has limited data center locations which could impact website speed for visitors who are far from their serves. 

4. A2 Hosting

A2 hosting is best for businesses websites that have heavy traffic, providing a turbo server that delivers up to 20 times faster speed as compared to standard hosting.

They stand out with their anytime money back guarantee. Moreover, it supports various programming languages and frameworks, making it more versatile for developers.

5. DreamHost

DreamHost provides a 100% uptime guarantee and a strong commitment to security and privacy.

It offers a comprehensive range of hosting services incorporating VPS hosting, dedicated, shared, and managed WordPress hosting, advocating for open-source solutions and providing extensive storage bandwidth and options.

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Conclusion

Hostinger’s support system is crafted to provide users with reliable, efficient, and expert assistance, making sure a smooth experience for everyone. From first time visitors to seasoned webmasters managed hard projects. With its 24/7 multilingual support, live chat, and extensive knowledge base. Hostinger aims to offer solutions effectively and quickly.

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Frequently Asked Questions

Q 1. How can I contact Hostinger’s client support?

Ans. Hostinger offers 24/7 client support through live chat. Users can access the support from the above-mentioned information.

Q 2. Does Hostinger offer phone support?

Ans. No, Hostinger does not provide phone support. They focus on live chat and ticket-based support to resolve the issue.

Q 3. How quickly does hostinger’s client support respond?

Ans. Hostinger’s live chat mostly responds within a few minutes. The response time may vary depending on the volume of inquiries, but they also strive to address user queries as promptly as possible.

Q 4. How can I reset my hostinger account password if I forget it?

Ans. If you forget your hostinger account, you can quickly reset it by clicking on the forgot password link on the login page.